Design Limbo
Trying to find a way out of tech limbo

Tag: Charter Communications

Know Thy History

Shawn Jackson Business, Random October 7, 2009

I’ve been having some transient issues with my cable modem connection as of late and as such I’ve had quite a few Charter tech’s come out to my house and look at the my connection. Twice was the same tech and the other times it was one I’ve never seen before. This brought into view
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Charter Cake (SpeedTest) is a Lie

Shawn Jackson Random May 27, 2009

My Charter Internet is a little, ok a lot, on the sick side. I know how to help the person I’m talking to at Charter’s wonderful technical support troubleshoot the problem, but them telling me I have to reinstalled my network drivers is taking the troubleshooting script a little too far. As a pleasant aside
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